Hop on board and join the excitement of the Gondwana Academy Tour! Try to spot our branded Academy tour bus somewhere in Namibia in February, take a selfie with it and join our photo competition on social media. See our daily updates in this blog.
Gondwana Academy Values Tour - Travel Diary
Day 2: Embracing the Kalahari (Kalahari Anib Lodge & Farmhouse)
Day 3: Every Day tells a Story (Kalahari Anib Lodge & Farmhouse)
Day 4: The Art of Balance (Fish River Canyon, Canyon Roadhouse)
Day 5: Give back to Nature what belongs to Nature (Canyon Village & Lodge)
Day 6: Do what you love and love what you do (Klein-Aus Vista)
Day 7: Leading with Honesty (Kolmanskop, Luderitz, Wild Horses of the Namib)
Day 8: Diversity makes us strong (Sandhof lilies)
Day 9: Namibia Live Brand (Sossusvlei, Namib Desert Lodge)
Day 10: It’s Not Just a Job, It’s a Calling (Namib Desert Lodge, The Desert Grace)
Day 11: Service Excellence (The Delight Swakopmund)
Day 12: Be ashamed to die until you have won some Victory for Humanity (Swakopmund)
Day 13: Act with Empathy (Damaraland, Damara Mopane Lodge)
Day 14: Respect and not Tolerance (Etosha Safari Lodge & Camp)
Day 15: Honouring People, Culture and Nature (Etosha King Nehale)
Day 16: Integrity (Etosha King Nehale, Aawambo cultural experience)
Day 17: The 4 P's - Planet, People, Partnerships, Profit (Lake Oshikoto, Okapuka Safari Lodge)
Day 18: You can only be successful if you make others successful (Moonraker Restcamp)
Why does Gondwana Collection Namibia organise the Gondwana Academy Value Tour? The Gondwana Academy is celebrating its 10th anniversary in 2025. Through our Academy Values Tour, we are marking the start of what has become a successful in-house learning and development programme.
The Academy Tour is specifically designed for Gondwana employees, with the aim of providing deeper insights into the company’s core values, improving product knowledge and giving participants the chance to experience Namibia from a guest’s perspective.
The Tour kicked off on Tuesday, 4 February 2025 in Windhoek, heading southwards. Join our journey, read our daily updates, try to discover our branded Academy Bus and win big!
Day 2: Embracing the Kalahari
Participants of the Gondwana Academy Value Tour embarked on an enriching journey to the Kalahari Anib Lodge, a destination known for its red-hued dunes. The tour commenced with a visit to Rehoboth, a town established in 1871 by the Baster community, which has historical roots linked to the relationships between indigenous women and European settlers from the Cape Province of South Africa. This community has played a pivotal role in shaping the cultural and historical narrative of the town.
During their time in Rehoboth, the group engaged in an informative discussion led by Manni Goldbeck and Kurt Schlenther, with the aid of historical panels created through an ongoing initiative by Gondwana Collection Namibia. Participants actively contributed to the dialogue, asking questions that deepened their understanding of the town's heritage. The discussion was complemented by a visit to a historic church, originally founded as a mission station by the Rhenish (German Lutheran) Missionary Society, which further illuminated the cultural and religious history of Rehoboth.
As the tour continued, participants made their way towards the iconic red sand of the Kalahari Desert. Here, they explored not only Kalahari Anib Lodge but also one of Gondwana’s newest properties, the Reverie Kalahari Pod. Nestled amidst the iconic dunes, this luxurious retreat is designed to harmonise with its natural surroundings and is inspired by Khoi San traditions. It offers guests a unique blend of comfort and an immersive experience in nature.
In line with Kalahari Anib's brand essence of “Feel Closer,” participants experienced the adventure of a Sundowner drive at Kalahari Anib Lodge. This experience allowed them to appreciate the breathtaking desert landscape while engaging in interactive activities that fostered a deeper connection with the environment. The Kalahari is home to diverse wildlife, including gemsbok, springbok, and various bird species, which adds to its allure as one of Namibia's four major deserts.
The first location of the value tour offered participants an engaging experience within the Kalahari Desert while deepening their appreciation for Rehoboth’s historical and cultural heritage.
Day 3: Every journey tells a story
Day 3 began with the rhythmic beat of drums and the joyful sounds of laughter, setting an energising tone for the group. As the morning sun rose over the Kalahari Anib Lodge, participants gathered on the lawn to explore the day's value: "Have a Story to Tell".
This ethos is integral to Gondwana’s identity. Storytelling is not just a means of preserving history but a way to forge deeper connections between people, landscapes, and cultures.
To illustrate the relationship between storytelling and nature, Manni guided the participants through an exercise on the formation of the Kalahari Desert. He explained the atmospheric forces at play: as the sun’s heat causes warm air to rise near the equator, it eventually cools and descends, creating a high-pressure system. The resulting dry air moves in an anticlockwise direction, forming spirals that shape the desert’s dunes. Participants brought this concept to life by drawing spirals on plates of sand, mirroring the intricate patterns visible from an aerial perspective.
The origins of Kalahari Anib Lodge were also shared, offering insight into how it transformed into what it is today. Through the dedicated efforts of Jaco Visser and his wife Dgini, the lodge evolved into a sanctuary that offers both comfort and an authentic connection to the surrounding landscape.
Sustainability emerged as another key theme of the day. Environmental and Social Impact Manager Quintin Hartung introduced one of the lodge’s eco-friendly initiatives: the annual game count. By tracking animal numbers and species diversity, Gondwana’s environmental team ensures a balanced ecosystem where flora and fauna exist harmoniously.
After lunch, the group embarked on a 30-kilometer journey to the Kalahari Farmhouse. Located on the outskirts of Stampriet, this fertile area is enriched by artesian water sources from the Kalahari Desert's deep aquifers, which also feed the region's water supply.
The Kalahari Farmhouse is also home to Gondwana’s Self-Sufficiency Centre (SSC), a facility that supplies organic meat and produce to the lodges while supporting local employment. Here, participants met the centre’s manager, Breshnef Diergaardt, and his assistant, Frans Feris. Breshnef led the group through the facility, providing a look at operations from the garden to the butchery. Frans then elaborated on the butchery’s daily processes, highlighting the system used to maintain a steady supply of high-quality products for Gondwana’s lodges.
As the day drew to a close, participants reflected on their experiences, recognising the interconnectedness of their individual journeys. In the end, storytelling had not only transferred knowledge but also strengthened a shared sense of purpose.
Day 4: The Art of Balance
The fourth day of the journey began at the break of dawn, as participants packed their belongings and prepared to set off for their next destination from the Kalahari to the Fish River Canyon, which includes Canyon Roadhouse, Canyon Village, and Canyon Lodge. However, before reaching the vast landscapes of the canyon, the group made several meaningful detours along the way.
Their first stop was in Tses, a small but vibrant town with a population of around 2000 people. Here, the participants engaged with the Edu-Vision project, a significant initiative supported by the Gondwana Care Trust. Edu-Vision aims to bridge the digital divide in rural schools, providing learners with access to quality education through technology. At St. Theresa High School, the participants witnessed firsthand the impact of this initiative, sharing a moment with the students through a song performance.
The next stop was Keetmanshoop, a town deeply rooted in Namibian history. They explored the origins of its name, which traces back to Johann Keet, a German trader and benefactor. A statue depicting a man alongside Karakul sheep served as a historical marker, symbolising the town's agricultural significance and its role in Karakul farming.
Resuming their expedition, the participants made their way to the iconic Canyon Roadhouse. This unique lodge blends nostalgia with comfort, featuring vintage wheels, and other objects that transform it into a living museum.
At the Roadhouse, the group was warmly welcomed by guest speakers, Alain Noirfalise, Gondwana Collection’s Operations Director, and his wife Sonia Noirfalise, New Projects Coordinator. They were among the early contributors to the development of the canyon lodges. Their passion for the area was evident as they shared stories of their journey, allowing participants to appreciate the dedication and vision that went into building what is now an integral part of Gondwana Collection Namibia.
The Gondwana Tripod Philosophy was born here—a guiding principle symbolised by the three-legged pot. Each leg of the pot represents a crucial element: financial, environmental, and social sustainability. This philosophy underscores the importance of balance in tourism, ensuring that success is not only measured in financial gain but also in positive social and environmental impact.
As the participants explored the property, they were treated to the famous Amarula Cheesecake, a signature dish served since the restaurant first opened. As they indulged, they listened to the stories of Gondwana’s beginnings in the canyon, gaining a deeper understanding of how a vision rooted in sustainability and cultural appreciation grew into one of Namibia’s most celebrated tourism enterprises.
The day concluded with the group’s final stop at the Canyon Village, a picturesque lodge that seamlessly blends into the natural surroundings. Built with a deep respect for the land, the village embodies the essence of balance, offering guests an authentic and immersive experience.
The lessons of the day served as a reminder that true progress is achieved when all elements work harmony, ensuring a sustainable and enriching future for both people and the environment.
Day 5: Give back to Nature what belongs to Nature
“The true meaning of life is to plant trees, under whose shade you do not expect to sit.” – Nelson Henderson.
Guided by this principle, the team engaged in a series of activities designed to support conservation efforts in the Gondwana Canyon Park and reinforce Gondwana’s commitment to environmental stewardship. The day’s programme was structured to combine education, hands-on participation, and reflection on the region’s ecological significance.
Following an early breakfast, the team embarked on a short walk to Canyon Lodge, pausing along the way to observe plant adaptations to the arid canyon environment. The extreme heat and limited water availability create challenging conditions, yet various species have evolved to survive. The resurrection bush, for example, appears dry and lifeless in drought but regenerates with moisture. Succulents store water in their leaves and their trunk, enabling them to endure prolonged dry spells, while the deep taproots of the camel thorn tree access underground water sources, stabilising it in harsh conditions. These adaptations provided context for the conservation initiatives underway in the region.
Upon arrival at the lodge, the team was welcomed by Michelle Rodgers, the Wildlife Ecologist and Environmental Manager at Gondwana Canyon Park, and Quintin Hartung, the Group Environmental and Social Impact Manager. They provided an overview of conservation strategies implemented at the site, emphasising the balance between ecological preservation and sustainable tourism. Their presentation included an introduction to the quiver tree nursery, a key initiative aimed at supporting biodiversity.
The nursery serves to mitigate the impact of climate change and habitat loss on quiver trees. Saplings cultivated in the nursery are later introduced into the surrounding landscape to reinforce the ecosystem. As part of their participation, the team assisted in planting quiver tree saplings, contributing directly to ongoing restoration efforts. This hands-on activity reinforced the importance of active engagement in conservation.
Following the morning’s activities, the team took a break to explore the lodge’s architectural design, which integrates natural rock formations to minimise environmental impact. The seamless blend of built structures with the landscape underscored the broader theme of responsible development within fragile ecosystems.
After lunch, participants took part in a quiver tree treasure hunt, an initiative linked to the ‘Adopt a Quiver Tree’ programme. This programme allows individuals and groups to sponsor trees, with park staff monitoring their growth and survival. Using coordinates provided by the environmental team, participants located designated quiver trees, reinforcing their connection to conservation efforts.
As the day concluded, the team undertook a hike up the rocky mountains near the lodge. The climb was steep and challenging, but the spirit of teamwork was evident. Team members supported and encouraged one another, making the journey a collective achievement. The perseverance displayed was commendable, highlighting the strong bond that was formed among the participants.
Reaching the top, the team was rewarded with a breathtaking panoramic view of the Gondwana Canyon Park. In that moment of tranquillity, they performed a few songs with their voices carrying over the landscape.
The day’s activities aligned with Gondwana’s broader conservation philosophy, providing participants with direct engagement in environmental initiatives while fostering a deeper understanding of sustainability. As the team descended the mountain, they carried with them insights gained through experience and a reinforced commitment to long-term conservation efforts.
Day 6: Do what you love and love what you do
The day started in a truly remarkable way—an unforgettable breakfast on the edge of the Fish River Canyon. As the first golden rays of the sun rose over the vast landscape, the group paused in admiration, taking in the breathtaking scenery. Cameras and phones clicked away, capturing memories that would last a lifetime.
Before indulging in the delicious spread prepared by the Gondwana Canyon team, the morning started on a soulful note. Led by Toivo, the choir conductor, the group sang a few uplifting songs, their voices blending harmoniously with the quiet majesty of the canyon. The team's dedication in setting up the breakfast showcased a core value: passion for what you do shines through in every detail.
During this natural wonder, a knowledge session was told about the Fish River Canyon—one of the world’s largest canyons and Namibia’s most prominent geological feature. Spanning approximately 160 kilometers in length and reaching depths of up to 550 meters, the canyon stands as a testament to millions of years of tectonic activity, erosion, and the persistent flow of the Fish River.
Adding a touch of folklore to the experience, Manni narrated the story of the great snake that is believed to have shaped the Fish River Canyon. According to the tale, a massive serpent, pursued by hunters, carved out the canyon as it slithered across the land in an attempt to escape. The deep meandering valleys and curves of the canyon are said to be remnants of the snake’s desperate movements, leaving behind a natural marvel steeped in mythology.
Following the session, the group expressed their gratitude to the Gondwana Canyon team before continuing their journey to Holoog, a scenic rest point offering panoramic views of the rugged terrain. Historically, Holoog was a key stop along a major trading route in the late 19th century, named after its strong water source, which resembled a "hollow eye". The area thrived under trader Charles Henry Hill, who later passed it to his daughter, Agnes Hill. Her house, constructed with thick dolomite walls, now serves as the Gondwana Canyon Park office. Today, only remnants of the past remain—a lime kiln, a railway bridge, and a few solitary graves—silent markers of Holoog’s former significance.
En route to their destination, the participants stopped along the gravel road to take part in a cleanup campaign. Equipped with garbage bags, they diligently collected litter scattered along the roadside, ensuring the natural beauty of the area was preserved. The initiative not only contributed to environmental conservation but also fostered a sense of teamwork and responsibility among the participants.
The journey continued to Aus, a small town with a compelling history. Once an important railway stop, Aus played a strategic role during World War I as a German prisoner-of-war camp. The group enjoyed a well-prepared lunch at the Bahnhof Hotel, a historic establishment dating back to the early 20th century. Carefully restored, the hotel preserves its colonial-era charm while offering modern comforts and warm hospitality.
The group arrived at their final stop for the day—Klein-Aus Vista, a serene retreat nestled in the Aus Mountains. Surrounded by breathtaking desert landscapes and scenic hiking trails, it was the perfect place to unwind and reflect on their journey.
Christine and Willem Swiegers
After some time of relaxation, the participants met the Swiegers family—Willem, Christine, Ingeborg along with other employees—who shared the inspiring story behind Klein-Aus Vista, a long-standing marketing partner of Gondwana Collection Namibia. Willem Swiegers, with the help of his brother Piet Swiegers, recognised the potential of the rugged landscape and envisioned a space where visitors could reconnect with nature. Starting with every penny being a prisoner, they faced numerous challenges along the way. However, through passion, perseverance and dedication, the Swiegers family transformed the land into a welcoming retreat, skillfully balancing conservation efforts in the Gondwana Sperrgebiet Rand Park with hospitality.
The Swiegers Family is closely associated with the wild horses of the Namib, which are often considered a symbol of nature’s resilience. These horses, believed to be descendants of those brought to the region by early German settlers, have adapted over the years to the harsh desert environment. Roaming freely across the arid plains of the Namib Desert, they have survived without human intervention, enduring one of the harshest climates on Earth. The wild horses of Aus have become an important part of Namibia’s history and landscape, contributing to the region’s unique natural heritage.
As the sun set, casting a warm glow over the horizon, the group gathered around and practiced a few more songs in preparation for their performance on February 14th at the Amphitheater in the dunes near Swakopmund. The atmosphere was filled with a sense of focus and anticipation, as each member looked forward to the upcoming event, ready to give their best when the time comes.
Day 7: Leading with Honesty
This morning, as the participants gathered for breakfast, the mood shifted upon hearing the news of the Founding Father's passing. Conversations hushed, replaced by a collective sense of reflection. This marked the loss of a visionary leader whose dedication had laid the foundation of the nation and steered its progress.
Recognising his contributions, a moment of silence was held to acknowledge the influence and the lasting impact of his leadership. Following this, the participants honoured his memory with a tribute around a framed heart and sang “Time to say goodbye” by Andrea Bocelli.
After the tribute, the group departed for Kolmanskop, an abandoned mining town that stood as a testament to both prosperity and impermanence. As they arrived, the desert wind whispered through the skeletal remains of once-grand buildings. The guide led them through the ghost town, narrating stories of its rise and fall. Once a booming diamond-mining settlement, Kolmanskop had flourished in the early 20th century, complete with a hospital, a ballroom, and even an ice factory—luxuries unthinkable in the heart of the Namib Desert. But as resources dwindled, so did the town’s fortune, leaving behind an eerie but fascinating relic of history
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From Kolmanskop, they journeyed a few kilometers to Lüderitz, a coastal town where the Atlantic waves met the rugged Namibian landscape. For ten of the participants, this was their first time seeing the sea. The vastness of the ocean stretched before them, endless and alive, and their expressions spoke volumes—pure gratitude, wonder, and disbelief. Some remained silent, absorbing the sight, while others let their excitement spill out in joyous words.
The journey continued with a special visit to the newly built Maritime Museum in Lüderitz, where the CEO of the Luderitz Waterfront, Mr. Fluksman Samuehl and his wife welcomed the group warmly. With great enthusiasm, they guided the visitors through exhibits showcasing the region’s rich maritime history. From the early explorers who braved unknown waters to the evolution of Namibia’s fishing industry, the museum painted a vivid picture of Lüderitz’s connection to the sea. The honesty in historical storytelling was evident—each artifact, photograph, and document carefully preserved to ensure that history was not forgotten but passed down with accuracy and respect.
As the day drew to a close, the team departed for Klein-Aus Vista, their route cutting through the vast and rugged landscape. Along the way, they spotted the wild horses of the Namib roaming freely across the terrain. The sight was breathtaking—these resilient animals, believed to have descended from German cavalry horses and a horse stud near Aus, had adapted to the harsh desert environment. Their presence was a powerful reminder of endurance and the ability to thrive despite adversity.
That evening, after a long but meaningful day, the team gathered once more for dinner. With full hearts and renewed spirits, they spent the night singing, laughing, and preparing for their big event. And as the night carried on, they embraced the beauty of the moment, knowing that the experiences of the day would remain with them for a lifetime.
Day 8: Diversity makes us strong
As dawn broke, the participants prepared for the day's journey that is themed on 'Diversity makes us strong'. Departing from their historically rich and informative stay at Klein-Aus Vista, they set off toward Maltahöhe, passing through Neisep Plain. This expansive stretch of arid land is characterised by its rugged terrain, vegetation, and a striking contrast between deep red sands and pale grasses. Despite its harsh conditions, the plain supports resilient wildlife, making it a fascinating part of Namibia’s landscape.
Their journey continued through Helmeringhausen, a small settlement with a history rooted in sheep farming. Originally established as a colonial farm, it later became a stopover point for travellers exploring southern Namibia. Today, it is known for its tranquil atmosphere and a legendary apple pie that has become a favourite among visitors.
Upon reaching Maltahöhe, the participants were warmly welcomed at the historic Maltahöhe Hotel by Marike and her team. Established in 1907, the hotel is one of the oldest in Namibia, offering a glimpse into the past with its rustic charm and old-world hospitality.
Before embarking on their next expedition, the team watched some of the Gondwana Onboarding videos. This allowed them to deepen their understanding of the company's core values, operational principles, and commitment. By watching these, they were able to align their approach with the destinations they had explored.
The highlight of the trip came as an unexpected delight—on this rare occasion, the Sandhof lilies were in bloom. These delicate pink-and-white flowers emerge only after significant rainfall, transforming the usually barren landscape into a breathtaking floral spectacle. Witnessing this natural wonder added an unforgettable touch to an already enriching journey.
Day 9: Live Brand Namibia
The day began early as the team set out from Maltahöhe at 5 am, making their way to the landscapes of Sossusvlei.
Upon reaching Sossusvlei, the group marvelled at the towering dunes that nature has sculpted over centuries. They set their sights on Dune 40, one of the more accessible but equally stunning dunes in the area.
The participants began the climb, which was challenging, with every step sinking into the soft, shifting sands. The reward for their effort was a breathtaking panoramic view from the summit. Some took a moment to catch their breath, while others stared in silence, appreciating the vastness of the desert.
From there, the journey continued to Sesriem Canyon, a geological wonder carved by the Tsauchab River over millions of years. The group descended into the canyon, and as they explored, they admired the textured layers of rock. Some participants embraced adventure with a refreshing dip in the pockets of clay-filled water that had collected in the canyon’s depths.
At midday, the team proceeded to their next two-day accommodation—Gondwana’s Namib Desert Lodge. Nestled at the foot of ancient, fossilised dunes, the lodge embodies the seamless balance between sustainability and hospitality—principles at the core of Namibia’s identity as a world-class travel destination.
The team was warmly welcomed by Maria “Mop” Mvula, a longstanding member of the Gondwana family, whose warmth and knowledge made the guests feel at home. Alongside her dedicated team, she ensured that the group settled in comfortably, with chilled drinks and inviting smiles.
After a well-deserved rest, the participants reconvened in the evening for a session centred on the day’s theme, reflecting on their experiences and how they connect to Live Brand Namibia’s values of resilience, unity, and appreciation for the country’s heritage. In addition to the main topic, they also had an informative and illustrative talk on health and proper nutrition, emphasising the importance of mindful eating and overall well-being.
During the dinner service, guests and participants were treated to a vibrant performance by the Namib Desert Lodge team. Their energy was infectious, drawing everyone into the moment as they joined in the dance, moving together in unity and celebration.
As the night unfolded under the desert sky, laughter filled the air, reflecting the shared experiences of the journey. With the promise of new adventures ahead, the team eventually called it a night—hearts full, spirits uplifted, and bonds strengthened by the magic of the Namib Desert.
Day 10: It’s Not Just a Job, It’s a Calling
The day began with an ease into the schedule when the participants gathered for the day’s discussions under the theme, “It’s Not a Job, It’s a Calling”, setting the tone for an inspiring series of discussions.
The first speakers were Anja Von Reeken and her partner, Jörg Fischer, passionate contributors to Namib Desert Lodge. Their journey was one of dedication, resilience, and belief in the power of hospitality. Anja and Jörg shared how they built the lodge from the ground up, transforming a vision into a successful retreat in the heart of Namibia’s desert landscape. They spoke of the challenges they faced—the unpredictable climate, logistical hurdles, and the responsibility of creating a sustainable and meaningful guest experience. But for them, it was never just about running a lodge; it was about creating a place that told a story and connected people. As they spoke, they reflected on crossroads and moments that made the lodge what it is today.
After their talk, the team took a 20-minute break to reflect before regrouping for another round of personal stories. This time, the voices came from within their team. Maria Mvula, Namib Desert Collection Manager, and Rudi Stein, Namib Desert Lodge Manager, took the stage to share their journeys.
Maria traced her journey back to her early days at Gondwana Collection Namibia, highlighting her professional growth and the invaluable lessons she learned along the way. She now leads the Desert Collection, one of Gondwana Collection Namibia’s largest collections to date. Stepping into a leadership role was a challenge, requiring time and confidence, but she embraced it and did exceptionally well. As a former participant of the first Gondwana Academy Value Tour in 2015, she now holds a key management position, demonstrating how dedication and perseverance can lead to success.
Rudi, on the other hand, shared his path within the company. He spoke about how he initially entered the hospitality industry after his niece applied for the position on his behalf, and how he discovered his passion for the work. For him, managing a lodge is more than just overseeing operations; it’s about creating unforgettable experiences for guests, fostering team spirit, and leaving a lasting impact.
Following these inspiring stories, Manni led a session with the guides, offering insights into the history of the Namib Desert and the lodge. His expertise provided them with deeper knowledge, enriching their storytelling and enhancing the guest experience moving forward.
With renewed purpose, the team went on a journey to one of the nearby lodges in the Desert Collection. Their destination was The Desert Grace, a pink-themed, elegant, and modern lodge in the dunes. Upon arrival, they were welcomed by the lodge’s team and unique blend of sophistication and warmth.
Before indulging in lunch, they had the opportunity to explore Desert Grace’s offerings—a lodge that stands out with its stylish design and pastel colours, all set against the beauty of the Namib Desert. The team admired how every detail, from the eco-friendly architecture to the carefully curated guest experience, reflected Gondwana Collection’s commitment to innovation and sustainability.
As the late afternoon sun started to set, cruisers lined up in the front parking lot, ready for the next adventure. The team set off on a sundowner drive, through the desert. At the sundowner spot, the participants engaged in games on the dunes, providing an opportunity for interaction and team bonding in a relaxed setting.
The conversations and experiences of the day reinforced the idea that working in hospitality—especially at Gondwana Collection Namibia—is never just about fulfilling duties. It was about passion, storytelling, and creating meaningful experiences for both guests and those who dedicate their lives to this industry.
After all, hospitality is not just a job—It’s a calling that connects people, stories, and landscapes in unforgettable ways.
Day 11: Service Excellence
The morning air was refreshing as the participants departed from Namib Desert Lodge before the first light of day. Their journey led them toward Swakopmund, a coastal town renowned for its German colonial architecture and breathtaking ocean views.
Their first stop was at a towering Euphorbia virosa, a desert plant known for its toxic latex and spiny exterior. Here, they received a brief lesson on its characteristics, ecological significance, and survival strategies in its environment.
Back on the road, they soon reached the Tropic of Capricorn—an imaginary line marking one of Earth's five major circles of latitude. Pausing for a quick photo, they realised they were crossing into a different geographical zone.
As they continued, the landscape shifted, leading them through the passage of the Kuiseb River. This ephemeral river, a vital lifeline in the arid Namib Desert, carves through dramatic canyons and serves as a crucial water source for wildlife and vegetation. Passing over the bridge, they received insight into how this river had shaped the land and sustained life in one of the harshest environments on Earth.
Further along, the scenery changed as they approached Walvis Bay, a port town known for its flamingos, salt pans, and successful fishing industry. The sight of the Atlantic Ocean emerged on the horizon, a contrast to the golden dunes of the desert. With the salty breeze in the air, they pressed on toward Swakopmund, eager for the experiences that awaited them.
Upon arrival, the group strolled through the charming town, eventually making their way to the beloved Village Café. There, Anande Snyman and her team welcomed them with warm smiles. Known for its vibrant décor and cosy atmosphere, the café had long been a staple of Swakopmund, offering friendly service and homemade delicacies. As a family-run business, it had become a haven for both locals and travellers seeking comfort and connection. The dedication of the team at Village Café reflected the essence of service excellence—going beyond expectations to create an environment where every guest feels valued and at home.
After a delightful lunch, the participants set out for a nearby school, where a unique opportunity awaited them—a practise session with the Gondwana’s Band, The Undivided. The school’s courtyard soon filled with the beats of drums and the harmonious blending of instruments. As they played together, they became united in the universal language of music, sharing in the joy of creativity and collaboration.
As the afternoon sun set, some participants returned to the hotel, The Delight Swakopmund to rest, while others opted for a photoshoot at the iconic Gondwana Red Heart Frame at Tiger Reef. The bold red heart, set against Swakopmund’s stunning coastline, stood as a symbol of love and adventure.
From the quiet beauty of the desert to the lively embrace of the ocean, from shared meals to shared music, the day had been a celebration of connection and exploration.
Day 12: Be ashamed to die until you have won some victory for humanity
The words of this value defined the participants’ purpose as they volunteered at the DRC Women’s Community Project in Swakopmund. Their objective was to offer support while understanding the challenges and resilience of the local community.
Upon arrival, the participants were welcomed by Ms Manga, a dedicated leader of the project, and Anja Rohwer, accompanied by her daughter. Their introductions provide d context for the day's activities, outlining the purpose and history of the DRC Women’s Community Project.
Established in 2010 by Anja Rohwer, the project uplifts disadvantaged communities in Swakopmund. A monetary contribution from German doctor Annedore Knak enabled the initiative to expand substantially. Dr Knak remained a steadfast supporter until her passing in 2017. Her contribution facilitated the acquisition of land and the construction of a fully off-grid community center and officially inaugurated on 30 November 2022.
Today, the center provides essential services, including a preschool for over 100 children, an early childhood development facility, a soup kitchen, a sewing workshop to empower women economically, and a vegetable garden supporting feeding programmes. Additional services include after-school homework assistance and craft-making initiatives aimed at stimulating the local economy. With continued donor and volunteer support, the project remains a cornerstone of the community.
The participants were divided into two teams to contribute effectively. One group worked in the garden, preparing fresh produce for the children's meals, while the other focused on cooking a nutritious meal. The collaborative atmosphere fostered a spirit of teamwork and dedication.
As the morning progressed, the environment became more vibrant. The participants sang for the children, who joined in the dancing as Toivi played his drums. The interaction highlighted the significance of human connection and the joy found in simple moments.
The team dedicated time at The Delight Swakopmund to watching additional Onboarding Value videos, enhancing their understanding of the core principles. They were then joined by guest speaker Jaco Visser, the financial director, and his wife, Dgini, who is a Gondwana Care Trust Trustee. The couple provided valuable insights on resilience, teamwork, and the importance of commitment to personal and professional growth, offering encouragement and motivation for the journey ahead.
The Gondwana Care Trust, established in 2017, is a Namibian non-profit organisation focused on sustainable community development and empowerment. As a project by Gondwana Collection Namibia, the Trust directs its funds to initiatives such as the MealForTwo Project, which provides meals to those facing food insecurity, and the Back-to-School Christmas Bag Project, which offers educational supplies to children in need. In addition to these core projects, the Trust supports various community initiatives like the DRC Women’s Community Project and educational programmes with organisations such as Eduvision, aiming to improve e-learning opportunities in schools. With all trustees serving voluntarily, the Trust ensures that donations are maximized for community well-being, contributing significantly to Namibia’s social development and sustainability.
Later in the afternoon, the team gathered by the sea to honour the legacy of Namibia’s founding father, Dr Sam Nujoma. They performed songs of remembrance, including Time to Say Goodbye by Andrea Bocelli. Their tribute attracted the attention of passersby, some of whom joined in, reinforcing the unifying power of music and shared experiences.
The volunteers departed with a renewed sense of purpose. Their engagement was not merely an act of service but an opportunity to witness the strength of community, kindness, and collective effort. The day demonstrated the meaningful impacts individuals can achieve through small yet significant contributions to society.
Day 13: Act with Empathy
Past the halfway point of their three-week tour, the team departed from the coastal region, heading inland toward their next destination—Damaraland.
Along the way, they paused at the lichen fields, a fragile and often overlooked ecosystem. Spanning the arid plains, these tiny, intricate organisms painted the ground in delicate mosaics of green, yellow, and brown. The team took their time reading the informational panels, gaining a deeper appreciation for how these remarkable symbiotic life forms survive in some of the harshest conditions.
Continuing their journey, they reached the Ugab River, which, due to recent rains, was flowing. Typically hidden beneath the surface, the river now meandered through the terrain, carrying stories of survival and hardship. Even when dry, its underground waters sustain the resilient trees and wildlife that depend on its unseen lifeline. Elephants, guided by ancient instincts, navigate this harsh expanse, uncovering water where others might see only desolation.
Further along the road, they encountered a lively roadside market where Ovahimba and Herero women displayed their beautifully handcrafted goods. Dressed in traditional dresses and horn-shaped headwraps, they greeted the participants warmly. The team engaged in conversations, learning about the craftsmanship and cultural significance behind the pieces.
Their final stop for the day was Damara Mopane Lodge. Nestled among mopane trees, the lodge is more than just a resting place; it is a celebration of the region’s history and traditions. Each chalet has its own small vegetable garden, reflecting a deep connection to the land and a commitment to sustainability.
This connection extends beyond nature to the people who visit and work there. Embracing the brand essence of "Hello Neighbour," the lodge fosters a philosophy of empathy—an understanding that, as humans, we need one another. This belief is woven into its very design, resembling a village that symbolises community and connection.
The team reconvened for a session led by Silke Ahrens from the Learning and Development Management team and Jana Burger, the Group HR Manager. Centered on the theme "Act with Empathy," the discussion explored the essence of empathy—what it entails, how it is practiced, and its significance, particularly in the tourism industry.
Jana and Silke emphasised that empathy goes beyond recognising others' emotions; it involves active listening and responding with awareness. In tourism, empathy is essential for fostering meaningful connections, enhancing guest experiences, and creating a welcoming atmosphere. Simple gestures—acknowledging a traveller’s concerns, offering assistance proactively, or extending a warm smile—can leave a lasting impact.
To reinforce these ideas, the team engaged in an interactive activity designed to bring the concept of empathy to life. Participants reflected on real-life scenarios where they could practice empathy in their roles.
Throughout the session, powerful words such as unity, love, kindness, and compassion surfaced repeatedly, echoing the shared belief that empathy lies at the heart of exceptional service and strong teamwork. Jana left the participants with words of wisdom and said: “When we act with empathy, we realise that there is more that unites us then the things that differentiate us.”
The day concluded with a sundowner activity at Damara Mopane Lodge. Participants walked to the viewpoint, where they had a musical performance for the guests, creating a shared cultural experience to end the evening.
Throughout their journey, the team was reminded of the importance of acting with empathy—toward the land, its people, and its delicate ecosystems. The experiences along the way reinforced the idea that every place, every person, and every moment have a story waiting to be heard, understood, and respected.
Day 14: Respect and not Tolerance
The team departed from Damara Mopane Lodge early in the morning, travelling northward across Namibia toward their next destination: the legendary Etosha Safari Lodge, a key gateway to one of Africa’s most significant wildlife reserves, the Etosha National Park.
At the entrance, Alpha Muyanhwa, a dedicated groundkeeper at Zambezi Mubala Camp and a participant in the Academy tour, crossed paths with his colleague, Dr Vilho, the groundkeeper at Etosha Safari Lodge. Despite being stationed at different locations, they share a unique bond, as their warm greetings and welcoming presence mark the first human interaction guests experience upon arriving at their respective accommodations.
Upon arrival, the team was met with a vibrant and heartwarming reception. The atmosphere was filled with the rhythmic beats of drums, the joyous ululations, and the harmonious singing. More than just a greeting, it was a display of mutual respect and deep appreciation for the diverse cultures coming together in this shared journey.
During their visit, the team explored The Ekipa Etosha Pod, a distinctive collection pod within the Etosha Collection. Ekipa houses a carefully curated selection of artifacts, historical items, and cultural treasures unique to the Aawambo people of Namibia. Immersed in this setting, participants gained a deeper understanding of the region’s heritage and the narratives that shape its identity.
After settling in, the group gathered for a delicious lunch at Etosha Safari Lodge, known for its stunning panoramic views of the African bush. Perched on a hill, the lodge offers breathtaking sunsets and a serene escape into nature, with comfortable chalets and a restaurant that blends local flavours with international cuisine.
The journey continued to Etosha Safari Camp, home to the renowned shebeen, "Okambashu Naantu,"—a vibrant space designed to reflect the informal township bars of Namibia. Here, the team was once again met with spirited singing and the warm energy of their colleagues. They also had the opportunity to connect with familiar faces from their onboarding videos, like Eddy Kaura, the Etosha Safari Camp Manager, and Agnes Iipumbu, the Etosha Collection Manager.
As the evening unfolded, the group participated in a session led by Manni at the Information Centre of Etosha Safari Camp. This centre is dedicated to educating visitors about Namibia’s path to independence through well-documented archives and historical insights. The experience encouraged reflection on the nation’s past and the importance of emphasising that the liberation struggle was resolved through genuine respect, and not just tolerance for one another.
Afterward, the team enjoyed dinner before joining the Etosha Boys, a talented group of local performers known for their vibrant energy and captivating music. With rhythmic drumming, soulful singing, and dynamic dance routines, the Etosha Boys and the Academy Tour participants brought the night to life, sharing the rich cultural heritage of Namibia through their lively performance.
As the day ended, the team reflected on the warmth they had experienced—not just from the Namibian sun but from the people, the stories, and the cultural richness that had welcomed them at every turn.
At its core, this journey was about respect—where cultures were not merely observed but embraced, and where unity was fostered through a genuine appreciation of each individual’s heritage.
Day 15: Honouring People, Culture and Nature
The participants set out on a journey to one of the three Gondwana Collection Namibia accommodations in the Northern area of the country—Etosha King Nehale lodge, a gateway to the Kingdoms. Their route took them through Etosha National Park, where the recent rains had transformed the landscape, bringing Namibia’s rich biodiversity to life.
Situated within the King Nehale Conservancy, Etosha King Nehale embodies Gondwana Collection’s commitment to sustainable tourism and community engagement. The lodge stands as a testament to the harmonious relationship between tourism and conservation, offering visitors an immersive experience in the culture and traditions of the region while contributing to the well-being of local communities.
Upon settling in, the participants gathered around the Boma area for an insightful information session featuring three distinguished guest speakers. This session provided a platform for storytelling, knowledge sharing, and discussions on the significance of cultural tourism in Namibia.
Manni Goldbeck, Brand & Marketing Director of Gondwana Collection, shared the inspiring story of how community tourism began and the pivotal role Gondwana Collection played in its development. He emphasised the challenges faced in the early days, particularly the initial fears surrounding community tourism due to past setbacks in Namibia. However, acquiring the first community lodge proved this model’s success, setting a precedent for future collaborations.
Over time, Gondwana Collection expanded its initiatives, with King Nehale being the latest community to join this transformative movement. The motivation behind these efforts was deeply rooted in the principle of honouring people and culture—recognising the intrinsic value of local traditions and ensuring that tourism benefits the very communities it engages with. Today, 30% of Gondwana Collection's accommodations directly support local conservancies and their communities.
Ndinelao Shikemeni, a former Gondwana colleague and now representative of the Hospitality Association on Namibia, presented insights from her research for the Go4Gold project, which focused on cultural tourism. The Go4Gold Leadership Academy is part of Gondwana Collection’s Learning and Development Programme. Her study highlighted the profound connection between culture and tourism in Namibia, demonstrating how cultural heritage serves as a unifying force for both locals and visitors. She emphasised that tourists often seek authentic experiences that allow them to engage deeply with the traditions of the regions they visit.
With its rich cultural diversity, Namibia offers unparalleled experiences for visitors eager to engage with its heritage. In Owambo, one can witness culture preserved through time—women carrying water on their heads, breathtaking sunsets, and landscapes with historically significant trees.
The participants had the honour of meeting conservancy representatives from Etosha King Nehale, including Edward Amweelo, the headman of Ondobe, and Fabian Venasiu. Edward serves as a representative on the Constitution Development Committee (CDC) and is the Chairperson of the conservancy. He shared insights into the governance of the conservancy, explaining how its income is strategically allocated, 50% is reinvested into the conservancy’s growth, while the remaining half is directed toward community development projects. This approach fosters self-sufficiency and empowers local communities by creating infrastructure such as healthcare outreach facilities, earth dams to sustain livestock and wildlife during droughts, and kindergartens to provide early childhood education.
Another influential voice in the discussion was Fabian Venasiu, who wore a traditional cultural shirt as he shared his journey with the King Nehale Conservancy, which began in 2008. He stated that the relationship between the community and the conservancy has flourished over the years, creating a unique environment where both wild and domesticated animals coexist in harmony. This remarkable phenomenon serves as a powerful metaphor for the values of honour and respect—not just among people but within the natural world as well. Fabian expressed his deep appreciation for the opportunity to work with Gondwana Collection, underscoring how the partnership has helped bridge cultural traditions with sustainable tourism.
The participants engaged in a Q&A session with the guests, leading to thoughtful discussions and valuable insights. This interactive session allowed for deeper connections and a greater understanding of shared experiences.
As the day drew to a close, the team gathered for a sundowner in front of the restaurant area, where they witnessed one of the most beautiful sunsets, painting the sky in hues of orange and red.
The evening ended in a vibrant performance around the boma, where the participants and the Etosha King Nehale Lodge colleagues sang, danced to the beat of drums, and embraced a shared spirit of unity. The crackling fire added to the ambiance, creating a memorable and heartfelt end to a remarkable day.
Honouring people, culture, and nature remains at the heart of Gondwana Collection’s commitment to community tourism. By integrating local traditions into the tourism experience, fostering sustainable economic opportunities, and nurturing a deep respect for the environment, these initiatives create a legacy of positive impact.
Day 16: Integrity
"Integrity is doing the right thing, even when no one is watching." – C.S. Lewis
The participants started their morning by gathering for a meaningful moment with Toivo Paulus their choir instructor, who had been guiding them since the beginning of their journey. Taking a picture with him was more than a simple gesture—it was an acknowledgment of the dedication, growth, and integrity he had fostered within them.
Toivo’s approach to nurturing talent was both supportive and challenging. He encouraged the participants to push beyond their perceived limitations, not by breaking them down, but by helping them uncover strengths they had yet to recognize. His method was clear and effective—through consistency, practice, and perseverance, they improved each day. Under his guidance, they refined their repertoire, with each song revealing new dimensions of their abilities. More than an instructor, Toivo served as a mentor, helping them unlock potential that had been hidden within them.
Following this, the group embarked on a journey to explore the local market, a lively center filled with the scents of fresh produce, the voices of vendors, and handcrafted goods. Beyond its vibrant setting, the market represented resilience and opportunity. Many stall owners relied on their earnings to support their families, particularly to fund their children's education. As the participants walked through the stalls, they observed firsthand the dedication and effort required to sustain the community’s way of life.
Their next destination was Nakambale, where an immersive experience awaited. Upon arrival, they were welcomed by Maggie and her team, who guided them through the historical and cultural landmarks on their property. The museum showcased the history of the Church and the Finnish Mission in Northern Namibia, featuring exhibitions on missionary life, traditional artifacts, political history, and the region’s kings.
Another key feature was the cultural homestead, where they engaged with traditional ways of living. Through this visit, they gained a deeper understanding of the customs, values, and history that shaped the local community.
As the day concluded, the participants returned to the lodge for a session on integrity. Rather than a simple discussion, the activity required trust, honesty, and self-reflection. Through this exercise, they explored the idea that integrity extends beyond external expectations—it is about remaining true to one's values even when no one is watching.
With their three-week journey nearing its end, the participants recognized the personal transformation they had undergone. They had developed not only in skill but in character, forming connections, broadening their perspectives, and discovering inner strengths.
This experience is more than a trip—it is a journey of transformation.
Day 17: The 4 P’s - People, Planet, Profit & Partnerships
The team departed from the north, travelling toward Okapuka Safari Lodge, which is located a few kilometres outside Windhoek.
Along the way, they passed Otjikoto Lake, a deep sinkhole lake with historical significance. Known for its emerald-green waters, the lake is steeped in local folklore, often described as bottomless. During World War I, retreating German forces disposed of weapons and artillery in its depths, making it an underwater repository of historical artifacts. Over the years, divers have recovered relics such as cannons, rifles, and ammunition.
Upon arrival, the team took a moment to appreciate the natural surroundings before gathering under a large Camelthorn tree. The setting, which replicated sitting around a fire and telling stories, served as the backdrop for a discussion led by Gys Joubert, the Managing Director of Gondwana Collection Namibia. He introduced the group to one of Gondwana Collection’s core philosophies, structured around the 4 P’s: profit, people, planet, and partnerships.
Profit
Financial sustainability is fundamental for any organisation. Gondwana Collection’s financial discipline enabled it to navigate challenges such as the COVID-19 pandemic without resorting to retrenchments. “Without profit, there is no Gondwana Collection,” Gys explained. While financial gain is not the ultimate objective, it serves as the foundation that supports broader goals and long-term resilience.
People
Gondwana Collection places significant emphasis on its employees, fostering a sense of community within the organisation. By prioritising professional development and well-being, the company reinforces a collective identity that extends beyond business operations. “We are not just a company; we are a family,” Gys stated. Investing in people strengthens the organisation and ensures continuity.
Planet
Environmental responsibility is central to Gondwana Collection’s mission. The company acknowledges the interconnectedness of nature and humanity, striving to minimise ecological impact and contribute to conservation efforts. “Gondwana Collection was born for the planet,” Gys remarked. Sustainability requires ongoing commitment and proactive engagement with environmental restoration.
Partnerships
Collaboration is essential for achieving long-term success. Gondwana Collection prioritises partnerships that align with its values, emphasising the importance of shared vision and ethical alignment. “No one is an island," Gys noted. Effective partnerships are built on mutual respect and a common purpose, prompting individuals to assess whether they embody the qualities of an ideal partner.
Following the discussion, the team reflected on these principles over dinner, engaged in conversations enriched by the insights gained. As the day ended, they practiced their songs, their voices harmonising in the evening air.
Gondwana Collection’s philosophy extends beyond business strategy; it represents a way of life that cannot be defined—but can only be lived.
Day 18: You can only be successful if you make others successful
The participants departed from Okapuka Safari Lodge, marking the final stage of their remarkable experience. Over three unforgettable weeks, they travelled an astonishing 4,001 kilometres, shared 56 meals, and built lifelong connections. As they approached Moonraker Outdoor Restcamp, silence settled over the group, each person lost in thought, reflecting on the moments that had defined their journey.
Nestled within Namibia’s Auas Mountains, Moonraker provided the perfect backdrop for their final gathering. In the conference hall, the participants formed a circle—an unspoken symbol of the unity they had created. One by one, they shared their reflections in response to two thought-provoking questions, offering heartfelt insights into their personal growth and the wisdom gained along the way. The atmosphere was charged with emotion, as many realised that this chapter of their lives was drawing to a close, a mix of nostalgia, gratitude, and hope filled the air.
At 17h00, guests arrived to celebrate the participants’ incredible achievements. Dressed in crisp white shirts, the participants were welcomed with open arms, their faces glowing with pride and joy. This moment felt like a homecoming, a vivid depiction of the bonds that had been formed over the past weeks.
Ume Goldbeck, the Master of Ceremonies, set the tone for the evening with a heartfelt reflection on the tour’s history, drawing parallels to a similar journey undertaken a decade ago. She then welcomed the esteemed guest speaker, David Smuts, a revered Namibian legal expert, and passionate advocate for human rights. Speaking under the theme "Leadership to shape Namibia's future", he eloquently highlighted the power of embracing cultural differences, emphasising that true strength lies in diversity and mutual respect.
Following this, Manni Goldbeck, Brand & Marketing Director of Gondwana Collection Namibia, took the stage to reflect on the tour’s impact. He spoke of the journey’s success in fostering understanding and unity, reminding everyone that these experiences were not just about personal growth but about continuing to build the new Namibia. His words resonated deeply with the audience, setting the stage for a touching video presentation. As key moments of the journey unfolded on screen, a hush fell over the room. Tears welled in many eyes as participants saw their experiences come to life once more, each image a testament to the bonds they had formed and the transformation they had undergone.
Gys Joubert, Managing Director of Gondwana Collection Namibia, then introduced the onboarding booklet and video platform for the Gondwana Online Academy, an initiative designed to equip internal employees with valuable resources and insights on Gondwana's Way of Life: The 16 Guidelines.
The evening reached its peak with the certificate ceremony, where each participant was called forward to receive their well-earned recognition. With warmth and sincerity, Ume shared a personalised reflection of each individual, highlighting their strengths, contributions, and personal evolution. The room was filled with applause, not just for the participants but also for the dedicated support teams, guest speakers, and production crew who had played an instrumental role in shaping this transformative experience.
As the formalities concluded, the uplifting harmonies of the choir, conducted by Toivo Paulus, their choir instructor, filled the room with an overwhelming sense of joy. Their voices rose in perfect unison, a powerful reminder of what had been achieved. Guests and participants alike joined in, their singing and dancing embodying the joy and spirit of the journey. It was a celebration not just of an accomplishment, but of a shared experience that had left a mark on every heart present.
As the night went on, a profound realisation settled over them all: this journey had changed them in ways they could never fully put into words. They had discovered that true success is not found in individual achievement but in lifting others. They had built something lasting—not just memories, but a legacy of unity, strength, and purpose. And as they stepped forward into the next chapter of their lives, they carried with them the belief that the bonds they had created, the lessons they had learned, and the people they had become would forever shape the world around them.
This was not the end—this was only the beginning.
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