The Position

Exercise leadership skills to supervise staff on behalf of lodge management. Overseeing and guiding overall operations of the lodge and exercise leadership skills to supervise staff on behalf of lodge management and be knowledgeable in assisting with administrative duties. Have knowledge of the various lodge operation departments to assist and organize staff during the working day when necessary. Co-ordinates and delegates the management team and ensures operational effectiveness and efficiency.

Scope and General Purpose:

• Philosophy regarding people, finance and natural resource management as guideline for your management decisions.
• Ensure that all necessary administrative structures are in place to work according to the margins of the yearly budget and to fulfil the requirements of accounting, labour regulations, human resources and operations.
• Organize and supervise all staff on the lodge to exercise their duties and responsibilities in a dedicated and productive way and to perform as a team.
• Support staff to become the best they can be according to their abilities and in accordance with company guidelines and policies.
• Act sensibly and responsibly in case of emergencies and situations of crisis regarding issues of health, safety and staff grievance.
• Ensure the lodge is fully operational within its operating budget and the year-end result economical.

Competencies required:

• A passion to host our guests
• Fluent in English. Afrikaans and German will be an advantage
• Minimum 5 years’ experience in Lodge Management or Hospitality Management
• Skilled in planning and organisation with a mind to the future
• Ability to mentor and train staff
• Education background in the field of Hospitality Studies will be an added advantage
• Logistical planning ability
• Business oriented
• Ability to analyse and control costs, losses etc.
• Have excellent time-management skills
• Food & Beverage experience including cost and stock control will be advantageous
• Administration and Guest Relations experience
• Passion for the Environment and ability to monitor an Environmental Management Plan
• Computer Skills (Experience in Innkeeper, Microsoft Office and Timeware systems will be an advantage)
• Technical background in property maintenance will be an advantage
• Must be a proven team player

Competencies required:

• Cimso INNkeeper experience
• Languages other than English
• Relevant qualification

The position is based at The Desert Grace

Apply by: 27 September 2024