Gondwana Collection Namibia Privacy Policy

Gondwana Collection Privacy Policy:

Scope

This Privacy Policy applies to the following Gondwana websites: www.gondwana-collection.com, www.namibia2go.com, https://gondwana.travel/. It does not extend to any linked third-party websites. The Website may contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites, please note that this privacy policy does not extend to any linked third-party websites. Please make sure you are aware of the applicable third-party privacy policy before submitting personal information to these websites.

How will we use your data?

Gondwana uses your personal data only for the specific purposes you provide it, such as for contacting you, sending newsletters, processing reservation requests, or responding to inquiries. Your personal data is stored and processed on servers located in Windhoek, Namibia, and HubSpot servers in the USA.

Personal data is stored on servers located in Namibia (Gondwana's main office) and on HubSpot servers. Gondwana follows security measures to protect your data, such as encryption and access control, to ensure that personal data is stored securely.

How do we collect your data?

Data is collected when users fill out forms (e.g., contact or booking forms) on the website, subscribe to newsletters, or leave comments. Information may also be collected through cookies during website interactions

Gondwana collects personal data such as your name, email address, phone number, country of origin, and payment details. Data related to your stay, preferences, and interactions with the website may also be collected.

Share and Disclose of information to 3rd Parties

Gondwana will not share your personal data with third parties unless legally required or for fulfilling specific services such as booking requests where hotels may need your details

Information may be disclosed to legal authorities if required by law. Additionally, personal data may be shared with specific service providers, like HubSpot, that assist in processing the data

Cookies are used to make the website more functional and to collect information about your preferences. Session cookies are deleted at the end of a session, but persistent cookies remain for future recognition.

You can manage cookies by adjusting your browser settings to block or delete them. Specific cookies, like those from Google Ads or Analytics, can also be disabled through browser settings or opt-out links.

Children's Online Privacy Protection

Gondwana does not knowingly collect or process personal data from individuals under 16 years of age without obtaining parental consent, in accordance with GDPR

Do Not Track

Gondwana’s website does not currently respond to Do Not Track (DNT) signals. If you wish to limit tracking, you can adjust your browser settings to block or delete cookies.

Data Rights

As a user, you have the following rights regarding your personal data under GDPR:
Access – You can request details about the personal data we hold, including its purpose, recipients, and storage duration.
Rectification – You have the right to correct any inaccurate or incomplete personal data.
Erasure – You can request the deletion of your data when it is no longer needed, or if processing was unlawful.
Restriction – You can request to limit the processing of your data in certain situations, like when its accuracy is disputed.
Portability – You can receive your personal data in a structured format or request we transfer it to another party.
Objection – You can object to the processing of your data, particularly for direct marketing or legitimate interest.
Withdraw Consent – You can withdraw consent for data processing at any time, without affecting prior lawful processing.
Lodge a Complaint – If you believe your rights are violated, you can file a complaint with a supervisory authority.