People - Careers

We are looking for

The Right Kind of People

Our commitment to creating a positive and supportive workplace is guided by our core values, including our 16 Guidelines for a Happy Life, which emphasise respect, teamwork, and continuous improvement. By joining us, you become part of a family that is driven by the philosophy that "Together we are strong" and dedicated to creating unforgettable experiences for our guests.

We believe that our strength lies in the diversity and passion of our team members. We are constantly on the lookout for enthusiastic, talented individuals who share our commitment to excellence and are eager to grow with us. As one of Namibia's leading hospitality companies, we offer a dynamic work environment where you can make a meaningful impact while developing your career.

Whether you're just starting your career or are an experienced professional, we offer a range of exciting opportunities across various fields in the vibrant tourism and hospitality industry. We're looking for individuals who align with our values and are excited to contribute to our mission of sustainability, community engagement, and exceptional service.

Gondwana Collection Namibia provides a range of employment options in our transportation, hotel, and tourism service fields. Our professionals guarantee outstanding guest experiences in everything from lodge and hotel management to vehicle rental, tour guiding, and transportation logistics. Behind the scenes, we also play crucial roles in marketing, finance, IT, administration, and human resources. Regardless of your preference for operational and support tasks or guest-facing responsibilities, there is a place for you. Look through our openings to find the ideal position for you.

City-Based Vacancies

Explore the exciting world of urban careers where opportunities are abundant. If our vision resonates with you, join our passionate team.

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Lodge-Based Vacancies

Be in the heart of the wilderness with Gondwana Collection Namibia, offering life-changing opportunities at our Lodges.

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Hiring
Process

Every step, from identifying hiring needs to onboarding, reflects the company’s philosophy of nurturing talent that upholds Gondwana Collection’s core values. Follow the selection process to navigate and find your job with the right team.

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VACANCY

Tour Consultant

The Position:

The Key focus of the position is the handling of the Travel Centre’s System’s Booking procedure, together with all related requirements. Ensure that callers and clients are treated warmly and professionally, as this position forms an essential part of the impression of the whole company’s service policy and ability. Promote and sell the company's accommodation facilities, vehicle rental and related products to achieve the highest possible occupancy.

General Scope and Purpose:

Assisting clients with information and recommendations
Overview of the waitlists, cancellations, provisional bookings etc
Upsell products and services
Follow up on 30/60/90 day payments due
Assist with lodge queries
Loading payments to bookings

Competencies Required:

Customer orientated
Excellent communication skills
Strong inter-personal skills
Detail orientated
Ability to work under pressure
Ability to work with high volumes of work without compromising quality
Well organized
Excellent time management
Industry experience
Drivers licence

VACANCY

Lodge Manager

Seniority level:

Tier 5

Skillset:

Proven Payroll experience (preferably SAGE People 300)
Accuracy
Confidentiality
Proven experience with Time & Attendance systems
Proven experience with Benefit management
Self starter
Team player
Willingness to learn & grow
Excellent Communication skills (both verbal & written)
Excellent time management skills & ability to prioritise
Ability to work with a multi-faceted team across several departments
Ability to be methodical, diligent, focused and pay special attention to detail

The hiring process at Gondwana Collection Namibia is designed to attract and retain talent by aligning with the company’s Employee Value Proposition (EVP), which emphasises personal growth, a vibrant work environment, and a commitment to sustainability. Central to this process is Gondwana Collection’s strategic reward system, which offers competitive compensation, professional development opportunities, and recognition for contributions to the company’s long-term success.

Every step, from identifying hiring needs to onboarding, reflects the company’s philosophy of nurturing talent that upholds Gondwana Collection’s core values of environmental stewardship, innovation, and guest-centric service. This holistic approach ensures that each new hire is not only technically qualified but also aligned with the company’s mission of providing exceptional tourism experiences while fostering a positive, growth-oriented workplace culture.

1. Identifying Skills Gaps and Hiring Needs: The process begins with an internal skills audit, where Gondwana Collection's People Team and Departmental Heads assess the current talent pool to identify skills gaps or vacancies that need to be filled. This step ensures that the hiring process is targeted, addressing the specific needs of the company, whether in guest services, hospitality management, or marketing.

2. Formulate Job Profile and Advertise Job Openings: After identifying the need for new hires, the next step is to formulate a detailed job profile. This profile outlines the key responsibilities, required qualifications, and desired competencies. Gondwana Collection emphasises creating profiles that reflect not only technical skills but also alignment with their core values of environmental responsibility and excellence in service.Once finalised, the job openings are advertised on the company’s website, relevant job portals, and social media platforms to attract a diverse pool of candidates.

3. Review and Screen Applications; Create Shortlist: The Talent team would conduct a comprehensive screening of the incoming applications. During this stage, they evaluate applicants based on their resumes and cover letters, ensuring that the skills and experiences highlighted align with the job descriptions. The most qualified candidates are then placed on a shortlist for further consideration.

4. Interview Potential Candidates: The shortlisted candidates are invited for interviews, which may include a combination of phone screenings, video interviews, or in-person interviews. Gondwana Collection’s interview process typically involves behavioural-based questions to assess how candidates would respond to real-life situations, in line with the company’s philosophy of sustainable tourism and community involvement. Emphasis is placed on soft skills like communication, teamwork, and adaptability, which are crucial in the tourism industry.

5. Select the Most Suitable Candidate: After conducting interviews, the People Team, along with relevant department heads, engages in a collaborative discussion to evaluate each candidate’s performance and overall suitability for the role. The focus is on selecting a candidate, who not only meets the technical and experience criteria, but also demonstrates alignment with Gondwana Collection's values of innovation, integrity, and guest satisfaction.

6. Evaluation for Lodge-Based Candidates: Once the suitable candidate has been selected, the candidate is sent for a trial week. A trial week, is a procedure where the candidate is sent to the selected lodge for 7 to 14 days for evaluation and to determine the adaptability to the team, company - as well as determining the candidate’s skill-level.

7. Evaluation of Employment Offer: Once the most suitable candidate is identified, the People Team extends an offer of employment. This offer is carefully crafted to reflect the role’s responsibilities, the company’s compensation philosophy, and the candidate’s qualifications. Candidates are encouraged to evaluate the offer and negotiate where necessary to ensure mutual satisfaction and long-term alignment.

8. Onboarding: Upon acceptance of the employment offer, the onboarding process begins. Gondwana Collection Namibia prioritises a smooth transition for new employees through a structured onboarding programme. New team members receive orientation - are introduced to the company’s mission and values, and undergo relevant training to ensure they are well-prepared to contribute effectively from day one.