A big “thank you” to happy guests
Hakusembe River Lodge
The world’s largest online travel site TripAdvisor highly acknowledged Gondwana’s continuous investments into unique accommodation establishments and service excellence.
Gondwana Collection Namibia is proud to announce that seven (7!) lodges have been recognised as a TripAdvisor “Hall of Fame” winner. All these lodges have received a “Certificate of Excellence” for five consecutive years.
Nine more lodges of the Gondwana group received the “Certificate of Excellence 2019”. This TripAdvisor award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews with a minimum of 4 from 5 points.
Klein-Aus Vista Desert Horse Inn
Gondwana’s Managing Director, Gys Joubert, is grateful for the TripAdvisor awards and praises the employees for their commitment and excellent customer service. “I have said it before and I will say it many times more: Gondwana’s biggest asset is not something that you will find on our balance sheet, it is our people. This is an external confirmation from our guests of the Gondwana family’s culture and values. It is a big wow to all of us and ultimately the honour is not due to management but to all our client-facing colleagues, especially our lodge-based people all over Namibia. We are all so proud to be part of this family.”
The Certificate of Excellence 2019 has been awarded to Chobe River Camp, Namushasha River Lodge, Etosha Safari Lodge, Etosha Safari Camp, Damara Mopane Lodge, Namib Desert Lodge, Namib Dune Star Camp, Klein-Aus Vista Eagle’s Nest and The Delight Swakopmund.
This natural waterhole in the Etosha National Park is only accessible to guests of Etosha King Nehale – and of course to the wild animals that enjoy visiting the waterhole. Photo: Gondwana Collection